Women and Marketing

Nearly 80% of all purchasing decisions are made bystatus and the sheer enjoyment of making money,
women. Women make the choice of which holidaycome much further down the list.
92% of the time, which bank account 89% of theWomen want wealth to enjoy a better lifestyle.
time, in DIY 80%. Even the purchase of the familyThey spend their leisure time and disposable income
car is decided solely or mainly by women in 60% ofon holidays and home improvements, just like men.
cases. Women's wealth continues to grow. BetweenThe only significant difference in spending is that men
1970 and 1998 men's median income rose by 0.6are likely to spend a greater proportion of their
percent whilst women's rose by 63%.disposable income on cars and gadgets whilst women
The importance of developing products and servicesfocus on clothes, jewellery and watches ' so far the
that meet women's needs cannot be overstated.cliché holds true.
When buying financial products and services, wealthyHowever, women do invest quite differently to men.
women have certain needs and concerns which areWomen are far less likely to take risks with their
different to those of men. Understanding why andmoney, whether in their personal finance or business
how women create wealth, where they invest andaffairs. Research suggests that more men than
why is critical to those who wish to sell financialwomen invest in financial products that are
service products to this potentially huge and poorlyconsidered to be at the riskier end of the financial
catered for group.spectrum such as hedge funds, private equity,
In 1998 the average male millionaire in the UK wasstructured products and derivates.
worth £2.7 m (US$5.42m), while the averageWomen take longer to come to a decision about
female millionaire owned just £1.28 mwhat to invest in and are less likely to go to a third
(US$2.56m). By 2006, women had caught upparty for advice than men. Men are more likely to
considerably, with the average female millionaireconsult tax specialists, accountants, private banks,
worth £1.97 (US$3.94m) compared withbrokers and the media. The only source of advice
£2.96 m (US$5.92m) for men.that is more widely used by women than men is the
The increase in female wealth has not been limited tohigh street bank.
developed countries. In 2006, the female paperThis does not mean they are less successful or able
tycoon Zhang Yin was listed by the Hunan Report asinvestors than men. In Tom Peters book ReImagine!
the wealthiest person in China with an estimatedhe quotes the National Association of Investors on
US$3.4 bn.the returns of investment clubs. Whilst men only
So how are women creating this wealth? Theclubs delivered 15.6 percent, women only clubs
traditional sources of wealth for women have beendelivered 17 percent returns.9 percent.
inheritance from their parents or their deceasedWealthy men are more likely to use personal trainers,
husbands or financial gain from the divorce of achauffeurs, chefs, alternative health practitioners,
wealthy husband. Whilst these methods for achievingproperty search agencies, lawyers and private banks
wealth are still evident, an increasing number ofthan women. However, wealthy women are more
women have created their wealth through their joblikely to use what may be considered 'lifestyle'
or through the ownership of a business.services such as personal concierge and shopping
Whilst men's major motivation for starting a businessservices, life coaches, personal stylists, bodyguards
is financial gain, women tend to cite flexibility,and private doctors.
freedom (from corporate structures and politics) andWomen tend to invest to reach a particular goal, for
financial gain as the main reasons for setting up oninstance, a college fund, retirement, a major holiday.
their own. Holly Sargent, Senior Associate Dean forOnce the investment goal has been reached, women
Advancement and Senior Director for Universityare more likely to 'protect' the fund rather than put it
Women's Studies at Harvard University points outat risk through further investment.
that when women start a business it often does notSo what are the conclusions that can be drawn
have the sole purpose of generating wealth. "Theabout marketing financial products and services to
businesses are more likely to be family orientated,high net worth women:
less commercial and more socially or more 'gap in the1. Whilst products do not have to be marketed as a
market based'....A lot of innovative products are'women only' product, they do need to provide clear,
created around female-oriented gaps in the market."comprehensive information from which the individual
Income from investments has become an importantcan make an informed choice. As many of the
source of wealth for wealthy women. Up to 38%women will be making investment choices without
high net worth women in Asia cited income fromthe benefit of advice from independent advisors or
investments as one of their three most importanttax specialists, everything produced must be jargon
sources of wealth. In Europe, this was lower at 24%free and in plain English. Provide well researched
with 64.6% stating income from their job as one ofinformation and help via an on line help desk or
the three most important sources of income.information line.
Independent of their husband or family, women are2. Build a relationship through education. Educate
creating their own wealth through investments,women about financial matters that may concern
ownership of a business or through a well paid job.them depending on their age or lifestyle.
Motivations for amassing and protecting wealth are3. Develop products 'themed' around issues such as
almost identical for men and women. Financial security'wedding', 'college fund', 'retirement' Encourage
in retirement is seen as the main priority followed bycontinuing investment in multiple closed end funds
a better personal lifestyle and enjoyment of the finer4. Women do hire personal trainers and are prepared
things in life. In other words the goals appear to beto pay for the personal touch. A 'financial coach' may
neatly divided between spending on the present andbe the incentive a woman needs to invest in a
saving for the future. More intangible factors such asparticular product or organisation.