Breaking the Growth Barriers in the Information Technology and Software Sector

p>There's nothing automatic about corporate growth,Typically a company finds themselves at this stage
particularly in the information technology industry;of development with a great product built on sound
build it and they will come is a myth. In the real worldtechnology aimed at a particular industry, and their
there is either a structured, process-driven growthfirst round of financing secured. They also find
cycle, or stagnation--and stagnation is automatic.themselves with a weak or non-existent positioning
Inherent to growth cycles are barriers, real-worldstatement, a reactive product management process,
business challenges that put some softwareexhausted or ineffective sales skills, and a strictly
companies out of business and spur others on toopportunistic business development strategy.
break through those barriers to higher levels ofCompany growth is limited in part by the notion that
success. Overcoming those barriers is the verythe product will sell itself because it is superior to any
definition of growth; when you break through aother on the market--indeed, it may be the only
barrier, you've achieved growth.offering. Revenue growth is limited because the
You're a software or information technologyproduct is defined in terms of its functionality, not its
company, prosperous in 2005, which means that youvalue to the customer.
have a good product, you've made some smartThe offering, and by extension the company, is still
decisions and you've already broken through somebeing defined by technologists; it has yet to be
growth barriers. You're successful. Now what?married with a solid business development plan,
Any company, regardless of age or size canmarketing or sales acumen. More worrisome is that
experience barriers to growth: if you find it hard tothe very success of your company has brought you
develop and maintain market momentum; are tied toto the attention of major players who do have
your entrepreneurial management style and unable topersonnel and strategies dedicated to driving you out
scale; have reached a level of revenue or income andof the market; they view you as a threat. Your days
stagnation is settling in; or if your revenue isof flying under the radar are over.
generated from one product, service, client, orThis stage is characterized by:o An attractive
industry, then you're at the next growth barrier, youmarketo A compelling producto Adequate financial
need to be able recognize it, and you need toresourceso An inability to develop market momentum
prepare to cross it. This overview discusses theThrough sales, marketing, product management and
typical growth barriers that confront many IT andbusiness development acumen, a sales and marketing
software companies, and how external consultantsstrategy consultant may be able to help a company
can be used effectively to break through thoselike yours to:o Recruit and manage skilled personnelo
barriers.Craft compelling product and company positioningo
Strategy ConstrainedCreate effective sales vehicles and sales strategyo
At this point your company or product is in the earlyRecruit and manage appropriate and motivated
stages of its evolution. You've landed a handful ofalliance partners
key accounts, and you're encouraged by your earlyProcess Constrained
success. Now you need a plan, a strategy, aA company at this stage of development is typically
concrete agenda that will move your informationsuccessful, no longer a start-up, is being run by a
technology company from being a collection ofmanagement team, has been accepted in the
talented people with a common goal, to being a teammarket, and is competitive. However, fundamental
with a common goal and a battle-tested strategy forproduct development and sales and marketing
achieving that goal.management processes have not yet been accepted
This stage is characterized by:o Perpetual realignmentwithin the foundation of the corporate culture. This
of company strategymeans that the solution to most situations are
By delivering guidance on corporate strategy, ahuman-based, usually hand-crafted by the
marketing strategy consultant may be able to help amanagement team; the foundation of proven
company like yours to:o Define untapped solutionprocesses is absent.
areaso Make technological platform decisionso SelectThis stage is characterized by:o Market acceptanceo
appropriate geographic marketso Write actionableAbility to compete with established playerso All
business plansactions are hand-crafted, typically by the senior
Capital Constrainedmanagement team
You've taken your software company or product asBy introducing repeatable, best-of-breed processes
far as you can on your savings. Or perhaps you'vefor sales, marketing and product management, a
made a few key sales that have kept you afloat. Insales and marketing strategy consultant may help a
order to move your company on to the next phasecompany like yours to:o Introduce effective and
of development you need an infusion of capital torepeatable product management, marketing and sales
hire skilled employees, make key acquisitions and fuelprocesseso Reduce day-to-day reliance on senior
your growth. Technology is your specialty, notmanagement resources
prospectus writing for venture capitalists.Innovation Constrained
This stage is characterized by:o Inability to fundOrganizations at this stage of development have
business strategieso Decision-making based uponachieved a great deal of success; processes are
short-term cash-flow issues rather than long-termingrained, product development is streamlined, and
strategysales and marketing systems are in place. But by
Through road-show ready business plan developmentdefinition the market keeps shifting: your product is
and introduction to network of VCs and angelbeing eclipsed by younger companies with products
investors, a strategy consultant may be able to helpthat perhaps even capitalize on your R&D and
a company like yours to:o Author compellingexperience; your market may be saturated to the
investment prospectuseso Define immediate andpoint that the double-digit growth rates your
long-term financial requirementso Execute successfulinvestors have come to take for granted are a thing
finance road showsof the past. You need a new product or a new
Skills Constrainedmarket or both.